ak1971 Privacy Policy

Welcome to the ak1971 Privacy Policy. ak1971 operates the online casino and sports betting platform accessible at https://ak1971.vip (the "Platform"). We are committed to protecting the personal information of every player who accesses or uses our Services, and to being transparent about the data practices that underpin the operation of the Platform.

This Privacy Policy describes the categories of personal data we collect from players across Bangladesh — including those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar — the purposes for which that data is processed, the parties with whom it may be shared, the security measures we employ to protect it, and the rights available to you as a data subject.

By accessing the Platform, completing the registration process, or using any of the Services provided by ak1971, you acknowledge that you have read, understood, and agree to the data practices described in this Privacy Policy. This Privacy Policy should be read together with our Terms & Conditions, which govern the broader contractual relationship between ak1971 and each Player.

If you do not agree with any aspect of this Privacy Policy, you should not use the Platform. If you have questions or concerns at any time, our support team is available 24/7 via live chat on the Platform or by email at [email protected].

ak1971 acts as the data controller in respect of all personal information collected from Players through the Platform. As data controller, ak1971 determines the purposes and means by which personal data is processed and is responsible for ensuring that such processing is carried out in accordance with applicable data protection principles.

All data-related enquiries, requests to exercise data subject rights, and formal complaints regarding the use of personal data should be directed to the ak1971 support team using the contact details provided in Section 15 of this Policy. We aim to respond to all data-related requests within 30 calendar days of receipt.

ak1971 collects a range of personal data categories in connection with the operation of the Platform, the provision of gaming services, and the fulfilment of legal and regulatory obligations. The specific categories of data we collect are set out in the table below:

ak1971 does not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data for identification purposes, unless such data is voluntarily provided by a Player in the course of a support interaction or responsible gaming assessment.

ak1971 collects personal data through a number of channels and mechanisms, which are described below:

• Direct interactions: Data you provide when registering an Account, completing identity verification, making a deposit or withdrawal, contacting our support team, or submitting a complaint.
• Automated technologies: Technical data collected automatically when you access or use the Platform, including through cookies, server logs, and similar tracking technologies as described in Section 11.
• Payment providers: Confirmation and reference data received from mobile money operators (bKash, Nagad, Rocket, Upay) and card payment processors in connection with transactions initiated by you.
• Third-party identity verification services: Where ak1971 uses third-party providers to assist with KYC (Know Your Customer) and age verification processes, data may be verified against external databases and the results of such verification shared with ak1971.
• Game service providers: Gameplay and outcome data generated through games supplied by third-party providers including Pragmatic Play, Evolution Gaming, Ezugi, Spribe, NetEnt, and Microgaming may be shared with ak1971 for settlement, auditing, and responsible gaming purposes.
• Fraud prevention services: Data from third-party fraud detection and anti-money-laundering screening tools used to assess the risk profile of account activity.

ak1971 uses the personal data it collects for the following purposes. We process your data only where we have a valid legal basis for doing so, as set out in Section 6 below:

• Account administration: Creating and maintaining your Player Account, processing your registration, and managing your profile settings and preferences.
• Service delivery: Enabling you to access and play games, place bets on sports markets, participate in promotions, and use all features of the Platform.
• Payment processing: Facilitating deposits and withdrawals via your chosen payment method, verifying transaction authenticity, and maintaining accurate financial records.
• Identity and age verification: Confirming that you are who you claim to be and that you meet the minimum age requirement of 18 years, in accordance with our Responsible Gaming commitments.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, money laundering, unauthorised account access, and other unlawful conduct affecting the Platform or its Players.
• Responsible gaming: Monitoring gameplay patterns to identify potential problem gambling behaviours and applying responsible gaming tools where appropriate, including deposit limits, time-outs, and self-exclusion measures.
• Customer support: Responding to your enquiries, resolving disputes, and providing assistance with account, payment, and gameplay issues.
• Legal compliance: Meeting our obligations under applicable anti-money-laundering regulations, data protection requirements, and other relevant legal frameworks.
• Marketing communications: Sending you promotional offers, bonus notifications, and information about new games or features — but only where you have consented to receive such communications. You may opt out at any time by contacting our support team.
• Platform improvement: Analysing aggregated, anonymised usage data to understand player behaviour, improve the user experience, and optimise the performance of the Platform.

ak1971 will not use your personal data for any purpose that is incompatible with the purposes listed above without first notifying you and, where required, obtaining your consent.

ak1971 processes personal data on one or more of the following legal bases, depending on the specific processing activity involved:

• Contractual necessity: Processing that is necessary to perform our contractual obligations to you under the Terms & Conditions, including account management, payment processing, and service delivery.
• Legal obligation: Processing required to comply with applicable legal and regulatory requirements, including anti-money-laundering checks, age verification, and record-keeping obligations.
• Legitimate interests: Processing carried out in pursuit of the legitimate interests of ak1971 or third parties, including fraud prevention, Platform security, responsible gaming monitoring, and service improvement — provided that such interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent — primarily applicable to direct marketing communications. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

ak1971 does not sell your personal data to third parties for their own marketing or commercial purposes. We may, however, share your data with the following categories of recipients where necessary for the purposes described in this Policy:

• Payment service providers: Mobile money operators (bKash, Nagad, Rocket, Upay) and card payment networks (Visa, Mastercard) receive the minimum data necessary to process your deposit or withdrawal transactions.
• Banking partners: Where bank transfer is used, relevant account and transaction data is shared with Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, or other participating banks as required to complete the transfer.
• Game content providers: Gameplay data (player ID, bet amounts, game round IDs, and session outcomes) is shared with game platform providers including Pragmatic Play, Evolution Gaming, Ezugi, Spribe, NetEnt, and Microgaming to enable game functionality and outcome settlement.
• Identity verification providers: Identity documents and personal data may be shared with third-party KYC and age verification services to assist in confirming player identity and eligibility.
• Fraud prevention and AML screening services: Data may be shared with specialist fraud detection and anti-money-laundering screening providers to assess transaction and account risk.
• Technology and infrastructure providers: Hosting providers, cloud infrastructure operators, and IT security partners that process data on ak1971's behalf under appropriate data processing agreements.
• Legal and regulatory authorities: Where required by law, court order, or regulatory instruction, ak1971 may disclose personal data to law enforcement agencies, financial regulators, or other competent authorities.

All third-party service providers acting as data processors on behalf of ak1971 are bound by contractual obligations to process personal data only in accordance with ak1971's documented instructions, to maintain appropriate technical and organisational security measures, and to respect the confidentiality of Player information.

ak1971 retains personal data for as long as necessary to fulfil the purposes for which it was collected, to maintain an active Player Account, and to comply with applicable legal, regulatory, and record-keeping obligations. The following retention guidelines apply:

• Active Account data: Retained for the duration of the Account relationship plus a minimum of 5 years following Account closure, to comply with anti-money-laundering and financial record-keeping requirements.
• Identity verification documents: Retained for a minimum of 5 years following the end of the business relationship, in accordance with applicable AML regulations.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction.
• Support communications: Retained for a period of 3 years following resolution of the relevant support interaction or dispute.
• Technical and log data: Typically retained for a maximum of 12 months, after which it is anonymised or deleted unless a specific investigation requires longer retention.
• Marketing consent records: Retained for the duration of the Account relationship and for 2 years following Account closure or withdrawal of consent.

Upon expiry of the applicable retention period, personal data is securely deleted, anonymised, or destroyed in accordance with ak1971's data disposal procedures. Where data is anonymised, it may be retained indefinitely for statistical or analytical purposes in a form that cannot identify any individual Player.

ak1971 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption: All data transmitted between your device and the ak1971 Platform is encrypted using industry-standard Secure Sockets Layer (SSL) technology, ensuring that your personal and financial information cannot be intercepted in transit.
• Encrypted data storage: Sensitive data fields — including payment information and identity document scans — are stored in encrypted form within our secure data infrastructure.
• Access controls: Access to personal data within ak1971's internal systems is restricted on a strict need-to-know basis. Staff members are granted access only to the data necessary to perform their specific role and are bound by confidentiality obligations.
• Multi-factor authentication: Internal systems containing Player data are protected by multi-factor authentication requirements for all staff access.
• Regular security assessments: ak1971 conducts periodic security reviews and vulnerability assessments of its Platform and data infrastructure to identify and remediate potential weaknesses.
• Incident response procedures: In the event of a data security incident that affects Player data, ak1971 maintains documented incident response procedures to contain, investigate, and notify affected individuals in a timely manner.

While ak1971 employs robust security measures, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. Players are reminded of their own responsibility to maintain the security of their Account credentials and to notify ak1971 immediately if they suspect any unauthorised access to their Account.

As a Player on the ak1971 Platform, you have a number of rights in relation to the personal data we hold about you. These rights are summarised below. To exercise any of these rights, please contact our support team using the details in Section 15:

• Right of access: You have the right to request a copy of the personal data ak1971 holds about you, along with information about how it is being used.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
• Right to erasure: In certain circumstances, you have the right to request that ak1971 delete personal data we hold about you. This right is subject to exceptions, including where retention is required for legal compliance or legitimate dispute resolution purposes.
• Right to restriction: You may request that the processing of your personal data be restricted in certain circumstances — for example, while the accuracy of the data is being contested.
• Right to data portability: Where processing is based on your consent or on a contract, you have the right to receive personal data you have provided to ak1971 in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to the processing of your personal data where that processing is based on ak1971's legitimate interests. You also have an absolute right to object to your data being used for direct marketing purposes at any time.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

ak1971 will respond to all data rights requests within 30 calendar days of receipt. Where a request is complex or numerous, this period may be extended by a further two months, in which case you will be informed of the extension within the initial 30-day period. ak1971 will not charge a fee for exercising your data rights in ordinary circumstances.

The ak1971 Platform uses cookies and similar tracking technologies to enable core functionality, improve the user experience, and gather analytical information about Platform usage. The categories of cookies we use are described below:

Most web browsers are configured by default to accept cookies. You can configure your browser settings to refuse some or all cookies, or to alert you when cookies are being sent. However, if you disable strictly necessary cookies, some parts of the Platform may not function correctly. For guidance on managing cookies, please refer to your browser's help documentation.

The ak1971 Platform may contain references to third-party game providers and payment service partners. While ak1971 takes care in selecting its service partners, we have no control over the data practices of third-party organisations operating their own platforms or services.

This Privacy Policy applies solely to data collected and processed by ak1971 through the Platform. ak1971 is not responsible for the privacy practices of third-party payment operators such as bKash, Nagad, Rocket, or Upay, and we encourage you to review the privacy notices of any third-party service you use in connection with your activity on the Platform.

The ak1971 Platform is strictly intended for individuals aged 18 years and above. ak1971 does not knowingly collect personal data from individuals under the age of 18. Age verification is conducted as part of the registration process, and additional verification may be required at any point during a Player's use of the Platform.

If ak1971 becomes aware that personal data has been collected from an individual who is under 18 years of age, we will take immediate steps to delete that data and close the associated Account. Parents or guardians who believe that a minor may have registered on the Platform should contact our support team immediately via live chat or at [email protected].

ak1971 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or operational requirements. When material changes are made, we will notify active Players by posting a prominent notice on the Platform and updating the "Last Updated" date at the top of this document.

Where a change to this Privacy Policy requires your consent — for example, where it involves a new category of personal data being processed for a purpose that was not previously disclosed — we will seek that consent before the change takes effect for your Account. Continued use of the Platform following the effective date of any non-material amendment constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how ak1971 collects, uses, and protects your personal information. All previous versions of this Privacy Policy are available upon request by contacting our support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ak1971 handles your personal data, please contact us through any of the following channels. We take all privacy enquiries seriously and will respond promptly:

• Live Chat: Available 24/7 directly on the ak1971 Platform — the quickest route to a support agent for privacy-related queries.
• Email: [email protected] — please include "Privacy Request" in the subject line to ensure your message is directed to the appropriate team. Formal data rights requests submitted by email receive a written response within 30 calendar days.
• WhatsApp: Contact details available within your account dashboard following login.

Our support team operates 24 hours a day, 365 days a year, including all public holidays in Bangladesh (Eid, Durga Puja, Pohela Boishakh, Independence Day on March 26, and Victory Day on December 16). We are committed to handling all privacy-related communications with the same level of care and confidentiality that we apply to your personal data.